FAQ’s


General FAQ’s

 

Do you wholesale?

~ Yes!

If you are interested in stocking Sugarplum Circus hand-dyed yarns in your shop, please contact me at jensen@sugarplumcircus.com.

There may or may not be a waitlist at the time of inquiry, but I would be happy to let you know when my next opening is.

I am unable to meet wholesale needs and pricing for my handmade progress keepers.

Do you combine shipping on multiple orders?

~ Absolutely! I sort orders by name when I package, and automatically combine multiple orders under the same name. I also credit back any excess shipping fees, less the transaction fees at that time as well.

When will your shop be re-stocked?

~ I restock yarns randomly throughout the week.

Subscribe to the Sugarplum Circus emails and/or follow Sugarplum Circus on Instagram to get notified of any new colorways and major re-stocks.

 

Sugarplum Circus Rewards FAQ’s

I forgot to use my Rewards Coupon, can you add it for me?

~ I cannot. Rewards Coupons need to be used at the time of checkout. Since there are no expiration dates on the Rewards Coupons, you can save your coupon for a future order.

Can I use more than one Promo or Rewards Coupon?

~ No. Only one promo per combined/total order may be used.

 

Shipping FAQ’s

Shipping information can be found by clicking on the “Shipping” link on the bottom of the website, or right here: Shipping Info